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Frequently Asked Questions
Q1: Are you offering any discounts for bulk orders?
A1: Our best price will be offered according to the order quantity. Please mention your purchase quantity when you inquire so we can provide the most competitive wholesale price.
Q2: How do you ensure product quality?
A2: Quality is our priority. We always prepare a pre-production sample before mass production, and every process is checked by our QC managers one by one before delivery.
Q3: What are the packaging details for safe shipping?
A3: Each part is packed in high-quality carton boxes. We use professional, environmentally friendly packaging to ensure the safety of your goods and include extra spare parts in orders.
Q4: What is your MOQ and can I order a sample?
A4: Yes, sample orders are acceptable. The MOQ is 2 sets based on EXW terms, and a 20'GP container based on FOB terms. Mixing different items to fulfill containers is allowed.
Q5: Can you customize furniture based on my own design?
A5: Yes, we can manufacture special designs or customize our existing products to suit your needs, including adjustments to size, upholstery material, and frame construction.
Q6: How easy is it to assemble this furniture?
A6: Inside each package, we include a detailed instruction book. The steps are clearly defined, making it very easy to assemble the furniture yourself.