Frequently Asked Questions
Q1: Are you a professional high-end furniture manufacturer?
Yes, we are a professional factory with specifically more than 20 years of experience in high-end furniture production.
Q2: Can I request customized samples for my project?
Yes, we can custom-make samples according to your specific requirements and design needs.
Q3: Do you support OEM and ODM customization orders?
We have professional designers and R&D teams who can customize the design and production according to your unique ideas and specifications.
Q4: How do you maintain quality control for international orders?
We have a complete QC system. Our team traces every phase of production, from raw material checking to final assembly and package inspection. We also provide self-inspection reports and production photos before shipment.
Q5: What is the typical lead time for production?
The lead time is generally about 20-35 days after receiving your deposit, depending on the specific furniture series and complexity of the design.
Q6: How is the shipping freight calculated?
The total freight is determined by the cargo quantity, destination, and mode of transportation. Please provide these details so we can quickly calculate the shipment cost for you.