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Frequently Asked Questions
What is your Minimum Order Quantity (MOQ)?
It depends on the requirements; if delivery can be accepted, 1 set is also acceptable.
How can I select colors and textures?
We provide photos and samples for colors, textures, profiles, and appliances to help you make your selection.
What is the standard order process?
Material and drawings confirmation - Quotation - Deposit payment - Production - Balance payment and delivery - After-sales service.
What are your trade and payment terms?
Our trade terms include FOB, CFR, and CIF. The payment term is a 30% deposit via T/T before production, with the balance paid upon receiving the B/L copy.
How do you handle quality control?
Every production step has a dedicated QC check, and we perform an assembly check before final packing.
What kind of after-sales service do you offer?
Any furniture issues are solved promptly. We offer permanent technical support and aim to reply to all inquiries within 24 hours.