Frequently Asked Questions
Are you a factory or a trading company?
We are a manufacturer with 15+ years of industry experience, operating a 10,000m² factory building with more than 100 workers.
How long does it take to respond to a quotation request?
We strive to provide a quotation on the same day, and no later than 24 hours.
When will samples be ready and what is the lead time for bulk orders?
Samples are typically ready in 5-7 days. The lead time for bulk orders is approximately 45-50 days.
What are the costs for obtaining samples?
We provide free samples for standard items. New customers are only responsible for the freight charges.
What is your minimum order quantity (MOQ)?
Our standard MOQ is 1000pcs per item. For first-time orders, we can accept a minimum of 500pcs.
What customized services do you offer?
We provide comprehensive customization for materials, colors, printing, sizes, logos, and packaging.